Gold Engravable Letter "A-Z" Initial Heart Pendant Necklace (Available in Yellow/Rose/White Gold)

Yes, we only work with solid metals, we don’t work with plated jewelry. We offer 10k solid gold and 14k solid gold.

Unlike plated gold, solid gold should not tarnish. Having said that, this doesn’t mean your jewelry will never tarnish. As long as you take care of your jewlry and avoid consistent exposure to harsh chemicals such as hairspray, perfume, chlorine etc. Your jewelry should not tarnish.

Most people are allergic to nickel when they wear jewelry. Our yellow and rose gold don’t contain any nickel while our white gold contains minimal amounts. If you feel like you have sensitive skin, we would recommend opting for 14k yellow gold. This way you are buying jewelry with high gold purity and it’s nickel-free.

For our silver jewelry, we only use 925 sterling silver which is nickel-free.

Absolutely, each of our jewelry pieces is stamped with its corresponding mark to assure authenticity and quality.

Pure silver is 99.9% silver, very soft and less durable, whereas our jewelry is made from sterling or 925 silver, a more durable alloy with 92.5% silver and 7.5% other metals.

Rhodium plating is what makes good-looking silver and white gold jewelry look great. Used in the aerospace industry, rhodium plating gives silver and white gold a whiter and brighter look. It also helps with hardening the metal and prevents them from oxidizing when in contact with skin. So, rhodium plating is like a special magic that makes your jewelry look amazing and last a long time!

We have a step by step instructiuonal article that goes over finding the size of your ring, bracelet and chain. Click here to view article.

We offer a 1-year warranty against all defects in manufacturing and workmanship. All of our items are carefully inspected before being shipped out. To read more about warranty policy click here.

Certainly! We offer jewelry repair services for damaged pieces and can also assist with resizing if needed. Specific terms and conditions may apply. Contact our customer service for more information.

Yes, our jewelry pieces are suitable for everyday wear, but it's important to take care of them to prevent damage. Avoid exposure to harsh chemicals, remove them during activities that may damage them, and store them properly when not in use.